5 Common Misconceptions about Auto Collision Repair

#1: The Insurance Company is Responsible for Selecting the Auto Body Repair Shop to fix Your Vehicle
False: Because the vehicle is your investment it is also your responsibility and right to choose whichever Auto Body Shop you desire to repair the damage to your vehicle.

#2: You Must Obtain Multiple Estimates
False: The law does not require you to obtain more than one estimate. Once you have decided on the Repair Shop of your choice, the insurance company will send out an independant appraiser to work with the repair shop to come up with an appraisal that both parties agree on.

#3: You must tow your vehicle to a Storage Lot
False: Call our shop and we can tow your vehicle directly to Hanwell Auto Body. Save yourself the cost of an extra tow.

#4: Now that you have had an accident you are in for lengthy phone calls and negotiations with insurance adjustors.
False: Allow our friendly and helpful staff to handle all claim negotiations and communications with your insurance company. It is part of our service to you, our valued customer.

#5: All Repair Shops Are Basically the Same
False: There is a great difference between facilities in the Auto Repair Industry. Many shops have invested considerable amounts of time, training and money into their equipment and employees and many have not. Do your homework by asking questions, researching web pages, and asking recommendations from people you trust.